TTC Unites Luxury Brands Under One Entity, Creates New Sales Force

The Travel Corporation (TTC) has announced the restructuring of its American sales force representing its premium and luxury brands under a single entity, The Velvet Collection. Including Red Carnation Hotel Collection, Uniworld Boutique River Cruises, Insight Vacations, Luxury Gold and African Travel, The Velvet Collection sales team offers one comprehensive resource of cross-trained TTC professionals across its premium brands to serve the travel advisor community. 

“As an organization, we continually evaluate our business processes to ensure that we are delivering the best solutions and assistance to our partners and guests,” said TTC spokesperson Ellen Bettridge, global CEO of Uniworld, in a press announcement.

“We want to be ready to better serve agents catering to travel’s first returners: affluent market customers who are looking for perfectly planned, authentic experiences across the globe,” she added.

Virtual Event

Pivoting Back to Travel, The Destination Weddings & Honeymoons Edition

2020 put the nuptial plans of thousands upon thousands of couples on hold, but with the promise of widespread vaccine distribution in the near future, it’s time to get back to planning and ensure your clients live out the destination weddings & honeymoons of their dreams. Join us February 23 from 1pm – 3:10pm ET to hear from top suppliers and destinations on wedding venue options, romantic destinations & resorts and more.

According to Bettridge, The Velvet Collection team will mirror the way travel advisors serve their customers, leveraging consultative selling processes to offer real-time solutions to their travel concerns across travel products, experiences and destinations. Internally, TTC says it builds upon synergies across the company—from training technology, unified SalesForce accounts and a CSP-sales methodology “that promotes long-term customer relationships.”

“It’s about relationship building and delivering outstanding service across the travel spectrum from river cruising and guided vacations to luxury hotels stays and custom safari experiences.  By optimizing information, we will become a single source of helping our travel partners deliver the very best now and into the future,” said Bettridge.

The new sales organization will divide the United States into two distinct regions—east coast and west coast— and will roll-up under TTC brand heads Ellen Bettridge of Uniworld, Jonathan Raggett, global CEO of Red Carnation Hotel Collection, Jon Grutnzer, president of Insight Vacations and Luxury Gold and Sherwin Banda, president of African Travel.

Related Articles

TTC to Have a “Wellbeing Director” on Every Guided Vacation

Protravel International, Tzell Travel Group Merge, Pick Virtuoso

More Together Than Ever

Expert Advice: Business During the COVID Crisis

Leave a Reply

Your email address will not be published. Required fields are marked *